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RESPONSIBILITY
At no time during the period of any bookings may parents or guardians
leave children under the age of 18 at any property on their own either
during the day or overnight. The signatory of a booking request does so
on behalf of all persons who will occupy the property during the period
stated. All members of the party must be aware of and accept the booking
terms and conditions. Any breach will result in immediate termination
of the booking without refund.
NUMBERS
The brochure detail clearly states the maximum number of occupants permitted
and exceeding this number constitutes a breach of contract.
CARE OF THE PROPERTY
Guests are responsible for the care of the property. Any damage must be
reported and paid for. Please leave the property as you find it, in a
clean and tidy condition.
LINEN
Unless otherwise stated, all beds are made up for your arrival. We supply
towels, dish cloths, washing up liquid and a welcome tea tray. Tea towels
are not provided.
ARRIVAL / DEPARTURE TIMES
Properties are available from 3.00pm on the scheduled changeover day.
Departure time is 10am prompt.
CANCELLATION
In the event of a cancellation, guests are asked to contact Cornish Management
Services as soon as possible and we will endeavour , without prejudice
to our right to full rental, to re-let the property. If we succeed we
shall return all monies paid, less any expenses for administration etc.
TERMINATION
We reserve the right to refuse or terminate (without refund) any booking
where we consider there to be a breach of contract of our terms and conditions.
GENERAL
Cornish Management Services "the agent", act only as Agents for the owners
of the property "the owners".
DEPOSITS
Bookings will only be accepted upon receipt of a completed booking form
plus a deposit payment of 25% off the total cost of the holiday which
is not refundable. Upon receipt the Agents will issue a confirmation of
booking by email or letter.
FINAL PAYMENT
Once the booking form is received and accepted by the agents, the applicants
are liable for the payment of the balance of the rental cost, plus the
security deposit * six weeks before the arrival date.
*A security deposit of £100.00 must
be paid with the balance 6 weeks prior to arrival. This will be banked
and held on file pending departure of guests. The security deposit will
be returned within 7 days, subject to the property being left in the condition
to which guests found it in.
METHOD OF PAYMENT
Payment may be made by cheque or postal order. Cheques or postal orders
should be made payable to Cornish Management Services. Please note, if
cash is sent through the post, it is posted at the customer's own risk.
In addition, payments from abroad, may by arrangement with the office
be paid by bank internal transfer provided the payment also includes any
bank charges.
CUSTOMER'S OBLIGATIONS
The customer agrees:
a) To pay for any losses or damages
to the property and contents however caused, reasonable wear and tear
excluded. Breakages should be reported as soon as possible.
b) To permit the owners and Agents reasonable access to the property.
c) Not to cause any annoyance or become a nuisance to occupants of adjoining
premises.
NON AVAILABILITY OF PROPERTY
If, for any reason beyond the owners control, the property is not available
on the date booked, or the property is unsuitable for holiday letting,
all rent and charges paid in advance by the applicants will be refunded
in full but the applicant shall have no further claim against the owners
or the Agent.
LIABILITY
The Agents do not accept liability for any act, neglect or default on
the part of the owners or any other person not within their employ, nor
for any accident, damage, loss, injury, expense or inconvenience whether
to person or property which the holiday maker or any other person may
suffer or incur arising out or in anyway connected with the letting.
COMPLAINTS
All complaints must be referred to Cornish Management Services during
the tenancy to allow remedial action to be taken.. In no circumstances
can compensation be made for complaints raised only after the tenancy
has ended should the tenant fail to advise the Agent during his / her
tenancy.
BREACH OF CONTRACT
If there should be a breach of contract of any of these conditions, the
owner or the Agent reserve the right to re-enter the property and terminate
the holiday letting without prejudice to the other rights and remedies
of the owners.
AUTHORITY TO SIGN
The person who signs the booking form certifies that he or she is authorised
to agree the booking conditions on behalf of all persons included on the
booking form, including those substituted or added at a later date. The
signatory must be a member of the party intending to occupy the property
and be over the age of 18 years.
PARKING
Where parking is provided, your vehicles and their accessories and contents
are left entirely at your risk.
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